Administrator - Associates


Posted on 1st Sep 2025

Administrator - Associates

Job summary

This post is open to applicants who can meet the College’s nationality, UK residency and vetting requirements.

About us:

Our mission is: Leadership, Standards, Performance. This guides our work with individuals, forces, and policing partners towards our vision. We exist to support police officers, police staff and volunteers to deliver the best service to the public. Only through high quality leadership, consistent standards and continual performance improvement can everyone in policing reach their full potential. Our mission guides our work with individual, forces and partners towards our vision.

Although we are a relatively small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.

We offer a supportive and inclusive environment for people to thrive. Our extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

Additional Information:

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

Due to our status as Public Servants, we are not eligible to participate in the Civil Service transfer process. Therefore, while successful candidates can transfer in on their existing terms and conditions, any subsequent transfer out of the College to the Civil Service cannot be guaranteed on existing terms and conditions, and new starter/modernised terms may apply.

The College embraces diversity and promotes equal opportunities. As such, we comply with the Disability Confident Scheme (DCS) and apply the minimum selection criteria at sift stage of the recruitment process.

Our vetting

If you are successful at interview, you will be required to undertake pre-employment security checks. You will be sent a security questionnaire which must be accessed within 24 hours.

Please note, these checks can take up to 10 weeks. You will only be offered a start date after the checks have been completed. If the outcome of these checks is not satisfactory, your recommendation for employment will be withdrawn.

Job description

The selected candidate will work as a member of a small team working on a wide variety of specialised administrative tasks. Providing professional, efficient, and comprehensive administrative support, carry out specialist and general office duties, resolve problems and role model best practice.

Person specification

Some of your responsibilities will include:

  • Provide a full administrative service to include (as required) typing, email, data entry and create, maintain and back up files and databases to track activities and workload.
  • Compile, reconcile and despatch daily/weekly/period returns (e.g. course attendance data, good receipting) and collate information for payment or report in liaison with other departments and to agreed guidelines and timescales.
  • Maintain, update and archive documents, files and folders to ensure ready access to comprehensive records in compliance with College of Policing Information Security procedures and Data Protection and Freedom of Information principles and provisions.

To be successful in this role you’ll need:

  • To be proficient in MS Office applications.
  • GCSE Passes in English Language and Mathematics or equivalent qualifications.
  • NVQ level 2 in Business Administration or similar, or extensive equivalent level experience in a related area.

Please see the attached job description which contains full details of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Proficient in MS Office applications.
  • Excellent verbal and written communication skills with customer-focused attitude and telephone manner.
  • Ability to work in a pressurised environment, dealing with a range of tasks simultaneously.

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