Major Incident Room Reader Receiver

Major Incident Room Reader Receiver

Salary: Band 7, £31,548 - £34,329

Location: Force wide - based at Middle Engine Lane Police Station

Hours/Contract: 37 Hours, Secondment/FTC Until 31 March 2028 (you will be required to perform an on-call rota)

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can al expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Learn about our full benefits package

The role

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a Major Incident Room Reader Receiver.

This is an exciting opportunity to join us at #TeamNP and be at the heart of the Major Incident Room, playing an integral part of complex investigations, delivering a high quality of service to victims of crime and bereaved families. You will play a critical role receiving, reading, analysing and quality checking all material entering and being managed by the team. Working collaboratively with skilled colleagues you will meet agreed objectives, share information, and critically analyse documents and other material.

What you’ll do

Receive, read and critically assess all documentation and material entering a Major Incident Room (MIR) for accuracy, and identify any investigative opportunities to progress main lines of enquiry in line with SIO policy, Major Incident Room Standardised Administrative Procedures (MIRSAP) as well as national frameworks and legislation.
Assess all documentation and material received into the MIR for security issues, priority and marking required under the Government Protective Marking Scheme. Forward all documents received for registration on the HOLMES system with clear instruction, to allow the MIR HOLMES staff to progress enquiries.
Facilitate the timely and efficient delivery of investigations by prioritising documentation, materials and workload appropriately depending on the operational requirements of the MIR. Communicate efficiently and escalate to the MIR Manager and Senior Investigating Officer (SIO) as appropriate, where critical developments are identified, contributing to the progression of the main lines of enquiry within an investigation.
Read and annotate typed, proof-read documents, identifying and highlighting key information, links between records and further investigative actions to be raised, providing clear instructions to MIR ‘Indexers’. Maintain in-depth knowledge of the ‘Indexing’ role in accordance with the Major Investigation Standardised Administrative Procedures, enabling the efficient retrieval of documentation and information from the HOLMES database.
Engage with the wider MIR and Major Investigation Team (MIT) to maintain an in-depth understanding of ongoing investigations and priorities, as directed by MIR management and the SIO. Attend all required briefings and where required, perform briefings to assist in achieving successful outcomes. Maintain close liaison with the D/Sgt (OIC) in respect of allocated actions in order to effectively manage and progress investigations.
Responsible for supervising a small team of Indexers within the Major Incident Room, ensuring the accurate and timely processing of critical information. This includes, maintaining quality standards, providing guidance and support to team members, and liaising with senior stakeholders to ensure operational efficiency during high-pressure investigations.
As part of this role you will be required to partake in an on-call rota.

Sound interesting? For further information, and to support your application, please view the job description.

What you’ll bring

Essential:

Ability to review own performance objectively and show a commitment to personal development. Identify problems within documents and processes and be able to implement and manage solutions to rectify problems.

Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.

Good communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
Able to work in a highly pressured environment and deal with sensitive and distressing information.
Full driving license

Desirable

Experience of the investigative process or conducting investigations.
Experience of Major Incident Room procedures and roles.
Experience of working in a supervisory capacity or applicable supervisory training
PIP 2 Accreditation
Supervisory experience
Knowledge and experience of HOLMES system

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

Interested to learn more? For further information about the role please contact Phil Mordue via email at Phil.Mordue@northumbria.police.uk.

What we offer

26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
NHS Fleet Solutions Car Lease Scheme
Enhanced maternity, shared parental and adoption leave
Flexi time - allowing you to fit your working hours around your individual needs
Flexible working (we are happy to discuss options such as compressed hours)
Agile working – option to work from home, your team zone, and spaces across the force
Fantastic market-leading public sector pension scheme with up to 16% employer contribution
Corporate travel schemes – local rail, bus services and metro discounts
Access to private healthcare and eye test vouchers
Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
Access to gyms in some stations
Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
Cycle to work scheme
Opportunity to volunteer in local community

Just so you know

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Major Incident Room Reader Receiver with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.

The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.

We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.

If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.

If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.

Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.

Terms of appointment

Internal candidates with priority status will be given precedence for this role over other applicants.

This is a fixed term/secondment role subject to a six-month probationary period.

Please note if you are an internal candidate interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.

If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.