Indexer
Indexer
Salary: Band 6, £29,055 - £31,296
Location: Forcewide, based at Middle Engine Lane
Hours/Contract: 37 Hours, Secondment/FTC Until 31 March 2028
Working for #TeamNP
Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.
Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.
Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.
Learn about our full benefits package.
The role
Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our Crime Team on a secondment/FTC basis as we recruit three Indexers.
Are you ready to play a crucial role in major investigations? Join our team as an Indexer, where you will process, index, research, and analyse documentation and information received into the Major Incident Room. Your keen eye for detail will help identify potential lines of enquiry, ensuring an optimal investigative process in line with MIRSAP Guidance. Additionally, you will be an essential part of the Casualty Bureau Environment, activated by the force in response to major incidents, contributing to effective crisis management and resolution.
What you’ll do
- Assist in the co-ordination and set up of a Major Incident Room (MIR) & preparation of a new incident on the HOLMES database at the outset of a new enquiry.
- Develop and implement an indexing system within HOLMES for the recording and categorising of information and items gathered during an investigation to ensure that they are effectively organised, structured and recorded timely and accurately within the HOLMES database.
- Break down complex problems into component parts and determine appropriate action to be taken in investigations.
- Register and index all new documentation and its content as indicated by the Document Reader/Receiver, checking throughout for accuracy and any investigative opportunities and enquiries that may have been overlooked.
- Comply with all applicable legislation, national and local policies and guidance relating to the handling, processing and storing of documentation and data.
- Undertake training as Casualty Bureau (CB) Staff to support CB Managers in force, and specifically to be utilised to provide mutual aid for CB. Assist with MIPP Tile activations and Child Rescue Alerts and the processing of high-volume messages from media campaigns.
Sound interesting? For further information, and to support your application, please view the job description.
What you’ll bring
Essential:
- Whilst in the role gain completion of the HOLMES2 Indexer course - training will be provided.
- Attendance and completion of Casualty Bureau training.
- Able to review own performance objectively and show a commitment to personal development.
- Ability to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support and advice as required.
- Strong communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
- Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
- Able to work in a highly pressured environment and deal with sensitive and distressing information.
- Full driving license (travel to other locations within force may be required at short notice).
Desirable:
- Experience of the investigative process or conducting investigations.
- Experience of Major Incident Room procedures and roles.
- PIP 2 Accreditation
- Detailed knowledge and experience of HOLMES system
As part of this role you will be expected to undertake training to successfully achieve HOLMES2 Indexer training accreditation – this training may occur outside of the Northumbria area so candidates will need to be flexible/prepared to travel.
We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Interested to learn more? For further information about the role please contact Phil Mordue 6307 Phil.Mordue@northumbria.police.uk.
What we offer
- 26 days’ leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
- NHS Fleet Solutions Car Lease Scheme
- Enhanced maternity, shared parental and adoption leave
- Flexi time - allowing you to fit your working hours around your individual needs
- Flexible working (we are happy to discuss options such as compressed hours)
- Agile working – option to work from home, your team zone, and spaces across the force
- Fantastic market-leading public sector pension scheme with up to 16% employer contribution
- Corporate travel schemes – local rail, bus services and metro discounts
- Access to private healthcare and eye test vouchers
- Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
- We’ve invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
- Access to gyms in some stations
- Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
- Cycle to work scheme
- Opportunity to volunteer in local community
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of an Indexer with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face-to-face interview and assessment task. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
Terms of appointment
Priority candidates will receive precedence for this role.
This is a fixed term role subject to a six-month probationary period.
Please note if you are a current Northumbria Police employee interested in applying for role as as secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.