Victim & Witness Care Administrator - HC622135
Job Title: Victim & Witness Care Administrator - HC622135
Location: Southampton (other two locations are available: 1 south and 1 north of the County)
Salary: Scale 3, £24,222.00 - £25,626.00 per annum
Hours: 37 hours per week (full time)
Contract: Temporary for 12 motnths
Closing Date: Sunday 7th September 2025 at 23:59 hours
Are you experienced in administration and looking for a new interesting challenge?
The successful candidate will perform a range of administrative tasks on behalf of the Victim & Witness Care Unit which help support victims and witnesses through the Criminal Justice System.
Key Accountabilities include but are not limited to:
1. Create, update and maintain records held on the relevant computerised and manual filing system(s) throughout the department, ensuring that the information is accurate, up to date, accessible and compliant with local, regional and national guidelines.
2. Quality assurance of any information that is received, ensuring the accuracy and consistency of the data. Evidence and escalate any identified issues and, where appropriate, provide advice to support improvements in information quality.
3. Develop a thorough understanding of the relevant legislation and procedures to support the processing of the required legal documentation in line with any service level agreements that are in place.
4. Provide general administrative support to the Criminal Justice Department, including managing enquiries and, as appropriate, directing more complex enquiries onto the relevant area for resolution.
5. To research and provide information and statistics to stakeholders using the appropriate systems in line with legislative and operational requirements.
For the full description of the role, please, click here.
Educated to QCF Level 2 (3-5 passes) or to have undertaken work experience deemed to have brought the postholder to a comparable level.
Proven experience working in a busy administrative environment, undertaking administrative tasks to a high standard.
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.
The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting: positive.action@hampshire.pnn.police.uk
The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.