Job Title: Out of Court Resolutions Clerk - HC622007 

Location:  Mottisfont Court, Tower Street, Winchester

Salary: Scale 4, £26,106 - £28,653 per annum -  Part time Pro Rata (£13,053 - £14,326) Per Annum (Part time hours to be worked Monday, Tuesday & Wednesday)

Contract: Permanent

Hours: 1x Full time hours (37 hours per week) & 1x Part time hours (18.5 hours per week)

Closing Date: Sunday 7th September 2025 at 23:59 hours 

About The Role

Perform a range of clerical tasks which support the delivery of an effective 
and efficient service to both Hampshire & IOW Constabulary and our 
partnership agencies, specialising in Out of Court Disposals through the 
Criminal Justice System

Accountabillities include but are not limited to: 

1. Provide generalist administrative support to the Out of Court Disposals 
Team, including managing enquiries and, as appropriate, directing 
more complex enquiries onto the relevant area for resolution. 

2. Create, update and maintain records held on the relevant 
computerised and manual filing system(s) throughout the department, 
ensuring that the information is accurate, up to date, accessible and 
compliant with local, regional and national guidelines. 

3. To research and provide information and statistics to stakeholders 
using the appropriate systems in line with legislative and operational 
requirements. Quality assurance of any information that is received, 
ensuring the accuracy and consistency of the data. Evidence and 
escalate any identified issues and, where appropriate, provide advice 
to support improvements in information quality. 

4. Develop a thorough understanding of the relevant legislation and 
procedures to support the processing of the required legal 
documentation in line with any service level agreements that are in 
place. 

5. Regularly liaise with multiple internal and external stakeholders to 
ensure an efficient and effective service is provided. 

6. To be responsible for: 

a) Initiating out of court procedures, including but not limited to, 
assessing Conditional Cautions, Simple Cautions and Community 
Resolutions, ensuring accuracy, making decisions in relation to 
initial submission of Cautions. 

b) Undertaking further enquires, if appropriate, to identify the correct 
offence wording, gravity score, ensuring appropriate conditions are 
issued and forwarding details to the relevant Diversionary Course, 
Money Handling Unit, Youth Offending Team and Partner Agencies. 

c) Liaising and maintaining positive working relationships with Police 
Officers and staff, the Crown Prosecution Service (CPS), and 
Diversionary course providers such as Druglink, Victim Support and 
Hampton Trust.

d) Undertaking further enquiries, ensuring that Conditional Caution and 
Community Resolutions are managed within the agreed legal time 
limits. 

e) Obtaining, quality assuring, redacting, reformatting, and preparing 
any supporting/additional evidence to officers and Senior officers 
which supports achieving successful prosecutions through the 
Criminal Justice System with Conditional Cautions that have been 
breached. 

f) Providing support and guidance to officers, offenders and 
supporting victims needs and expectations by correspondence and 
phone calls regarding Out of court disposals and the associated 
process and updates. 

g) Interrogating and updating computer systems with the outcome of 
Diversionary Course attendance/non-attendance ensuring data is 
accurate, up to date and accessible in connection with Out of Court 
Disposals. 

h) Monitoring and processing cases which have been diverted from 
court, by CPS, preparing evidence for senior officer approval to 
ensure the correct outcome is administered. i. Identifying, 
addressing, and highlighting high risk cases for Domestic Abuse 
and indictable or triable either way offences and escalating these 
cases to Line Management. 

For more information on the role click here

Whats In It For You

As members of Hampshire Constabulary police staff you will have access to a wide benefits package, including but not limited to: 

•    A hybrid working environment with flexible working hours (following the successful completion of any required training).
•    Competitive pay with the ability to progress through the salary range. 
•    Family friendly policies supporting those with caring responsibilities.
•    Generous annual leave entitlement starting at 24 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years’ service. 
•    Cycle to work scheme. 
•    Access to a wide range of learning and development opportunities. 
•    Local Government Pension Scheme. 
•    Opportunity to join the Hampshire Police Leisure and Sports Club and obtain a Blue Light Card, which both offer a range of shopping, holiday and leisure discounts and other benefits.
•    Employee wellbeing support, including onsite wellbeing rooms. 
•    Access to 24/7 Employee Assistance Programme. 
•    Long service and recognition awards. 
•    Eye test vouchers. 
•    Staff representation groups and networks.

Essential Qualifications 

Educated to Educated to QCF Level 2 (3-5 passes) OR 
work experience deemed to have brought the postholder to 
a comparable level.

Essential Experience 

Experience of working in a busy administrative 
environment, undertaking complex administrative tasks to a 
high standard.

Competencies 

We are Emotionally Aware - Level 1

We Take Ownership - Level 1

We Analyse Critically - Level 1

Courage
Respect and Empathy
Public Service

candidate-guidance-for-completing-application-forms---april-2021.pdf 

Contact details for an Informal discussion 

Please contact the Recruitment Team at police.recruitment@hampshire.police.uk  or on 023 8045 1611