Occupational Health and Wellbeing Assistant


Posted on 1st Aug 2025

Occupational Health and Wellbeing Assistant

At West Midlands Police (WMP), we are committed to creating an environment that invests in, values, and improves the health and wellbeing of our people. The role of the occupational health unit is pivotal in delivering this commitment to achieve and attain a workplace culture where the wellbeing of our people is reflected in all that we do. With that in mind, the in-house Occupational Health and Wellbeing department at West Midlands Police is going through a period of change. The department welcomed a new Head of Occupational Health and Wellbeing in December 2024 which has led to some changes, as a result we have a vacancy in the administration team to support the multi-disciplinary services provided to the Force, which is the second largest in the country with over 7,500 officers and 3,500 police staff.

 

Are you interested in a varied role, working to support West Midlands Police provide a safe, efficient, effective and quality service to the communities of the West Midlands? Does our service improvement journey excite you? Whilst keeping things simple, new ideas and ways of working are positively welcomed! Based at Tally Ho!, Edgbaston, Birmingham this role can offer some hybrid working to meet service delivery requirements, and may require some travel across the West Midlands Police estate.
 

We are seeking an Occupational Health & Wellbeing Assistant to join our great in-house Occupational Health and Wellbeing team.  As a full time and permanent role, it is a great opportunity for someone looking to start/continue their career in an administrative role to join the team and support the service we provide to both the officers and staff of West Midlands Police. You will be enthusiastic, organised, a good communicator, with a positive and flexible approach to work. 

 

The successful candidate will work as part of a team in support of a multi-disciplinary clinical team including Force Medical Advisors, Occupational Health Nurse Advisors, Trauma Therapists, Occupational Health Practice Nurses, and Occupational Health Technicians. 

 

A robust induction plan will provide the successful candidate with all the necessary support and advice in the early stages of employment with West Midlands Police, and following on from that induction there will be plenty of opportunity to learn and grow within the Occupational Health & Wellbeing department, whether that is though contribution to/participation in the development of wider service provision, and/or policy and standards.  

 

Essential

  • Experience of using multiple IT applications i.e., Office 365. 

  • Possess keyboard skills and be able to transcribe information

  • Good communication (written and oral) and interpersonal skills

  • Able to answer the telephone effectively and courteously

  • Awareness of office tasks/activities

  • Awareness of the importance of professional working relationships.

  • Passionate about the Wellbeing of others

  • Organised and flexibility approach to work

  • Ability to work under pressure with competing demands 

  • Enthusiastic, motivated and a team player.

Desirable:

  • Innovative, collaborative, and focussed

  • Knowledge and experience of working in a admin setting 

  • Knowledge of General Data Protection Regulations (GDPR) and rules surrounding the access to medical records 

  • Knowledge and/or experience of working in an Occupational Health Environment, blue light organisation, or other safety critical industry.

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique position entrusted to them and the standards of professional behaviour we are required to uphold. 

Vetting: Vetting: Successful applicants will be required to pass Management Vetting and Security Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and hearing test.

Interviews: Will take place on Wednesday 3rd and Friday 5th September. 

 

Hours: The post holder will be required to work core service hours (Monday – Friday) with some flexibility on the hours of work to accommodate the service demands, this flexibility is with due regard to prevailing workloads and priorities. Working other hours, such as Evenings, Weekends and/or Bank Holidays may be required based on service need.

Location: Primarily based at Tally Ho!, Edgbaston in Birmingham, but travel within the force area may be required occasionally.

 

Benefits

  • By choosing to join West Midlands Police you will receive an enhanced benefits package including:
  • Fair remuneration with progression opportunities and access to a very competitive pension scheme.
  • Enhanced annual leave in addition to public holiday entitlements.
  • Discounts across travel, parking, daily costs of living and leisure activities.
  • A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.  

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

 

 

 

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