Conditional Offer Clerk

An opportunity has arisen to join the Central Ticket Office team as a Conditional Offer Clerk.

This role includes dealing with officer-issued tickets and Safety Camera offences.

Main duties include:

Receiving and actioning information received from camera technology systems and tickets issued by Police Officers

Accurately inputting and processing all notices/tickets

Assisting in the preparation of process files

Answering enquiries by telephone and correspondence from the general public, police officers and other agencies

General administration tasks to include filing, copying and dealing with incoming mail

Viewing and verification of camera detected offences

Preparing letters and reviewing correspondence deciding on the appropriate action for dealing with the content

Liaising with the Central Ticket Office Enquiry Officers for internal and external force enquiries and personal service of documents

Any other duties that are commensurate with the role and grade as may be requested by line management

It is essential that applicants meet the following criteria:

Experience of accurately inputting data to computerised systems

Basic keyboard skills with experience of working with Microsoft Word

Good verbal communication skills with experience with dealing with telephone enquiries

Proven experience of organising and prioritising tasks effectively to achieve deadlines

Demonstrate good numeracy and literacy skills

Proven ability to work as effective member of team

It is desirable that applicants meet the following criteria:

Previous experience within a police or legal environment

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