- S25-226 - Fleet Support Assistant (5-6)
Applications are invited for the post of Fleet Support Assistant within LC Fleet Management, Administration Team
based at Hutton Headquarters.
This position is to be part of the Fleet Services support function undertaking administration support including using and updating of the Fleet Management System, Telematics and Dash Cam Platforms.
Working as part of a high performing team to deliver a best-in-class fleet service and end user experience.
To provide administrative support for the Fleet Services externally sourced contracts including but not limited to fleet motor policy, collision damage repairs, third party loss providers, independent assessors, fuel purchases, telemetry, vehicle collection/delivery, vehicle auction and vehicle salvage. Ensuring that appropriate systems are updated in real time to enable fleet services to deliver the required service level to the Constabulary.
The post holder will provide specialist fleet and general administrative support to the department and its management team.
Key Responsibilities:
This is not a comprehensive list of all the tasks which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken.
To form part of an efficient administration team ensuring all records within the Fleet Management System are inputted accurately and are comprehensive, relevant, and compliant with the requirements of the Road Traffic Act 1988, Health and Safety at Work Act and Provision and Use of Work Equipment Regulations.
To carry out all vehicle related administration for the entire cycle within the department ensuring all documentation in relation to our vehicle fleet and driver licencing is always compliant and entered onto the relevant systems in a timely manner.
Insure all fleet data is up to date and assist the Senior Leadership Team to provide reporting dashboards and power point presentation packs including daily fleet status reports.
Enter all Police Vehicle Incident data into the Fleet Management System and ensure information is referred to our insurers, third party loss recovery agents and legal teams where appropriate.
Assist the Fleet Support Manager to manage user access and be the first point of contact in relation to all fleet systems and platforms including the fleet management system, telematics platform, DVLA, Allstar, MID etc.
To administer the Fleet Management, Driver Portal and Telematics systems ensuring drivers and supervisors have the required access. Provide advice and guidance on their effective use and integration into business processes to maximise benefits.
To support Fleet system users by delivering training inputs appropriate for their role and business requirements; provide ad hoc advice on request and progress any issues raised to their successful resolution.
Skills and Experience:
Association of Fleet Professionals – Fleet Vehicle Management – Strategic Level IMI qualification at Pass or above or willing to work towards and complete within 24 months. N/SVQ Level 3 Diploma, or above, in Customer Service or an equivalent qualification or willing to work towards and complete within 24 months.
Vetting:
Successful applicants will be required to pass Recruitment Vetting prior to commencing their role.
**Please be aware there is a minimum 3 year UK residency required for Recruitment Vetting.
Further details of the requirements and duties of the post can be found on the attached Role Profile.
Closing date: 4th August 2025 at 10am
Please note if you are put on a reserve list or offered the role on a temporary basis, you will need to get support from your line manager.
Candidates applying for Lancashire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
PLEASE NOTE, AGENCY EMPLOYEES VOLUNTEERS AND SPECIALS ARE UNABLE TO APPLY FOR INTERNAL VACANCIES.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents.