Complaint Resolution Handler

Are you passionate about delivering excellent customer service and making a real difference in your community? We are looking for three dedicated and empathetic Complaint Resolution Handlers to join our team at the Office of the Police and Crime Commissioner for Bedfordshire.

In this vital role, you will be the first point of contact for public dissatisfaction enquiries, helping to resolve concerns quickly and professionally. You will play a key part in improving the public’s experience of policing by ensuring complaints are handled with care, fairness and transparency.