Supply Chain Performance Manager
Job Title: Supply Chain Performance Manager
Salary: The starting salary is £47,060, which includes allowances totalling £2,928.
The salary is broken down as £44,132 basic salary, which will increase annually until you reach the top of the scale £52,652. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Marlowe House (Role will require travel to all Fleet Services sites especially workshop locations)
About Fleet Services
The police vehicle fleet is an important physical asset. It enables officers and staff to do their job, carries key equipment required, and provides safe transportation for the public / prisoners.
The role of Fleet Services is to keep the Met mobile, ensuring we can detect, respond to, and prevent crime whilst building public trust and confidence. Fleet Services are committed to leading with innovation, responsibility and environmental consciousness, striving for a fleet that is safer, smarter and cleaner, with a focused approach as follows:
- We will manage responsibly to deliver an excellent service and achieve value for money
- We will deliver strategies to manage the fleet efficiently and effectively
- We will deliver a fit-for-purpose, flexible and available fleet
The complex needs of modern policing requires a wide range of vehicle types. We operate a fleet of over 5,200 assets on the road and river, as well as over 1,000 pedal cycles. London is the most complex and diverse city in the UK, and our fleet is reflective of that. We currently have over 220 different types of vehicles supporting all operational commands including armed response vehicles, HGVs, patrol cars, motorbikes and pedal cycles.
Customers can be broadly grouped into three strategic pillars – Frontline Policing, Met Ops & Performance, and Counter Terrorism / Specialist Operations. Collectively this covers pan London requirements as well as national CT responsibilities.
The overall fleet requirements and volumes are owned and governed by operational leaders at the Strategic Fleet Board. Operational teams are accountable for the volume of fleet required to undertake their roles, and Fleet Services support and enable effective decision making through provision of information and technical / industry knowledge.
Key responsibilities
- Contract Management – Lead contract management for specific contracts in Fleet Services, working with MPS Commercial and other Fleet teams to ensure that the suppliers are delivering an excellent service in support of overall Fleet objectives. Monitor, assess and analyse supplier performance against KPIs / SLAs, and ensure that where required this is feeding up into wider performance management reporting. Undertaken regular assessment of financial spend against budget and contract value, and assist with future procurement planning
- Sourcing / Procurement Activity – Lead sourcing and procurement activity for specific goods and services on behalf of Fleet Services, working with MPS Commercial resources – ensure that there is timely replacement of existing services. Ensure that all audit and financial protocols are recorded and maintained
- New contract go-live – Ensure that any new contracts and suppliers go-live successfully, working with the suppliers and other MPS resources on pre-implementation, implementation and post-implementation phases
- Supplier / service optimisation – Review service performance and develop ideas on innovations / improvements that can be delivered to improve Fleet Services (new solutions, process re-engineering and tactical technology enhancement). Drive a culture of continuous improvement, value for money and performance excellence within all commercial arrangements.
- Supply chain risk – regularly review supplier positions across a number of metrics, working with MPS Commercial, and ensure contingencies are in place to deal with potential supply chain risks.
- Supply Chain Manager support – support the Supply Chain Managers as required with management of the largest contracts in Fleet Services
- Market research – lead market research activity to prepare for upcoming service / solution procurements
- Requisitions, Purchase Orders and Invoices - Governance and oversight of all supplier activity for allocated contracts. Ensure Purchase Orders are raised promptly and ensure invoices are reviewed appropriately before approval.
- Stakeholder engagement and communications - Lead on engagement with officers, staff and external key stakeholders where required including to MOPAC for contract approvals
- Reporting - Develop and implement processes for reporting and monitoring supplier / contract initiatives
- Performance management - Provide line management to certain staff, ensuring they are able to perform well in their roles. Evaluate staff performance and lead and develop comprehensive training plans, ensuring all staff are aware of and able to work to Fleet Management standards. Organise the rollout of training using appropriate methods in line with PDPs, career progression plans and future business requirements
- End customer focus – Ensure teams focus on delivery of excellent service to end customers, and ensure they understand what it is they are ultimately helping to enable through their work
How to apply
To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.
Completed applications must be submitted by 23:55 on 13th June 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1 to 2 weeks after the closing date.
Following application review, successful candidates will be invited to interview. Interview dates will commence 1 to 2 weeks after hiring manager review.