Programme Manager - Technology - Counter Terrorism Policing HQ

Job Title: Programme Manager - Technology - Counter Terrorism Policing HQ

Salary: The starting salary is £90,336, which includes allowances totalling £2,928.

The salary is broken down as £87,408 basic salary, which will increase annually until you reach the top of the scale £96,341. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: London/Hybrid Working

Job Summary

Working within the Counter Terrorism Policing Headquarters (CTPHQ) Technology Pillar, the ICT Programme Manager will be responsible for the successful delivery of National and/or London Region Counter Terrorism Policing ICT programmes and large, complex and major Technology projects.

The post holder will work flexibly and delivering IT solutions into the DDaT and Change portfolios as required by the CTPHQ Head of Technology and may work on, or provide oversight of, multiple programmes/projects at any time depending on the scale and complexity. The post holder may also work on collaborative / joint programmes with our CT partner agencies.

The Programme Manager will work closely with other Programme Manager(s), Head of Delivery, the Head of ICT, the ICT SLT, Senior Responsible Owners (SROs) and Project Executives, Programme Directors (for significant programmes) and other CTPHQ Unit Heads, e.g. Head of Strategy and Head of Finance. The Programme Manager will be, as is normal practice, responsible for establishing an appropriately scaled and costed delivery team. In time of high demand, the Programme Manager may work with and acquiring other external contractors, contingent labour and consultancy services to support work demands. In their role as Programme Manager a dedicated Programme Management Office, as well as other enabling support such as benefits and change managers, may also support them.

The Programme Manager will take a proactive role in recognising where intervention is required to enable successful delivery of the outcomes for their programme(s). They will demonstrate a strong ability to identify and understand strategic linkages; they will also provide expertise in the delivery of programme and project management methodology and work with operational stakeholders to ensure effective delivery. The post holder will identify key issues and work in partnership to resolve them.

The Technology Pillar operates to a matrix management model so as a Band S Programme Manager the post holder will directly line manage a number of Band L Senior Project Managers, Project Managers and other key ICT resources required to deliver projects.

A programme manager is accountable for the delivery of complex projects, programme, products and services that are delivered by multiple teams or have high technical or political risk.

At this role level, you will:

manage dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios
remove blockers and manage risks, commercials, budgets and people
balance objectives and redeploy people and resources as priorities change
have an in-depth knowledge of Agile and other methodologies
be responsible for understanding, managing and communicating to complex stakeholder groups, balancing priorities
be the initial escalation point for the programme
have an awareness of the bigger picture
support the programme director by overseeing the delivery of their vision for the programme
support and coach project/delivery managers
have a strong understanding of the service design and transition skillset

Skills

Excellent managerial and leadership skills.
Strong situational awareness, able to tailor style and approach to a variety of situations, and comfortable of working with a degree of ambiguity or uncertainty.
Ability to self-task based on strategic direction, ensuring the delivery of the given scope of work of their programme(s), on time and to budget in accordance with the programme plan.
Strong negotiating and influencing skills at a senior level, geared to deliver outcomes.
Strong communication skills, both verbal and written, and stakeholder engagement skills including experience in developing briefings for senior management.
Ability to communicate with staff at all levels across the organisation, at both the strategic and tactical level.
Strong business acumen and situational awareness. Analytical and problem solving skills required to troubleshoot programmes.
Highly organised and able to meet demanding deadlines in a pressured environment.
Strong IT skills in the use of Microsoft Products, including project / programme management software (e.g. Microsoft Project).
Knowledge and experience running ICT delivery projects and programmes.

Agile and Lean Practices

You can:

coach and lead teams in Agile and Lean good practices
create and tailor the right approach for a team, challenging, evaluating and iterating the approach through the life cycle
experiment with new and innovative ways of working to improve delivery across the organisation
act as a recognised expert and advocate for Agile and Lean approaches

Communicating between the technical and non-technical

You can:

mediate between people and strengthen relationships, adopting the appropriate communication method with stakeholders at all levels
manage stakeholder expectations and moderate difficult discussions about high risk and complex topics, even within constrained timescales
speak on behalf of, and represent the community to, large audiences inside and outside the organisation

Lifecycle Management

You can:

lead and coach teams through different phases of the life cycle
ensure effective support for the programme, project, product or service and its users
predict, prevent, mitigate and manage potential risks at different phases of the life cycle
contribute to the assessment of other teams, providing guidance and support

Planning

You can:

lead a continual planning process in a very complex environment
plan beyond product delivery
identify dependencies in plans across services and co-ordinate delivery
coach other teams as the central point of expertise

Key Result Area

Key Tasks

The post holder will be required to do the following:

Management of staff: undertaking all relevant line management activities (e.g. performance management and review, career pathway development, attendance management); providing leadership, advice and support to direct reports; develop individuals and staff to establish a highly performing team and therefore the successful delivery of performance objectives.
Tangible contribution to the continuous improvement of the CTP Technology Pillar and its related performance, as defined by annual individual Personal Performance Development Review (or equivalent as applicable).
Successful delivery of programme and projects in the area under the post holders remit

Vetting

This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.

This post requires British nationality (some dual nationals may be ineligible) and an Enhanced Security Check (eSC)/Developed Vetting (DV) clearance.

As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage.

Confidentiality Agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our Employee Commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).

How to apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 23:55 on 20th May 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks from closing date.

Following application review, successful candidates will be invited to interview. Interview dates will commence 3 weeks from hiring manager review.

www.metpolicecareers.co.uk