Commercial Manager - Property and FM
Job Title: Commercial Manager - Property and FM
Salary: The starting salary is £59,839, which includes allowances totalling £2,928.
The salary is broken down as £56,911 basic salary, which will increase annually until you reach the top of the scale £69,342 Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Kilburn
Contract: Fixed term – 12 months
MORE CHALLENGES.
MORE EXCITEMENT.
MORE OPPORTUNITIES.
BE AT THE HEART OF A CHANGING SERVICE.
Background to the Role
The Metropolitan Police Service (MPS) Commercial Function are responsible for delivering end-to-end commercial lifecycle management and supporting the wider business in working with third parties.
The MPS spends about £800 million each year on a diverse range of goods and services and we aim to procure them in the most cost effective and compliant way, while satisfying often urgent operational needs. We proactively manage thirty large complex and operationally critical outsourced service contracts, to ensure that we receive the quality services we are paying for and achieve value for money through the entire life of the contract.
This is an exciting time to be working in commercial management for the MPS. The MPS Commercial Function is in the middle of a large-scale transformation, working to deliver the following strategic aims:
- Build a world class capability and team;
- Engage effectively with our markets and suppliers;
- Improving and simplifying how we work;
- Delivering outcomes through commercial policy.
In addition to large-scale transformation within the Commercial team, there's the unique and ever-evolving challenge of policing London. As a member of the Commercial Services team you will be directly supporting the MPS mission to make life safer for over 9 million Londoners. This means that there are more opportunities for you to get involved with making London the safest global city in a time of unprecedented change within the UK's largest Police Service.
Over the past couple of years, the Commercial Services Team has provided essential support in the MPS response to COVID. The teams’ efforts were recently recognised when we were awarded the 2020 EMEA Innovation in Crisis Award for our efforts in establishing supply chains for hand sanitisers with Gin distilleries. Recognition such as this during the pandemic is a great achievement, providing the motivation to drive ourselves to higher levels of performance.
Role Description
This role is an integral part of Commercial Services.
In 2020, the MPS Commercial Function revised its operating model, establishing six Pillars which have overall accountability for activity covering the commercial life cycle, as well as relevant Business Partnering responsibilities across the wider business.
In this role you will be expected to undertake Category Management and support Contract Management activity, contributing to delivering Commercial Excellence for the Met, providing a customer focused service, understanding the business need and stakeholder drivers, with the aim of becoming a trusted commercial advisor. You will also develop relationships with MPS’s key and strategic suppliers, driving value for money and risk management excellence across the category.
You will play an essential part in leading parts of the overall commercial life cycle. You will own key aspects of Category Management, including strategy and policy development, understanding needs and sourcing options, and the procurement process itself. You will feed into the wider Category Management team, working with a range of team members, internal and external stakeholders to drive improved commercial outcomes for MPS.
The role is varied, and to carry out successful contract management activity, you will work to mobilise contracts; manage the delivery and performance of the contract; carry out contract changes; manage risk within the contract; and be responsible for contract transition and exit.
Key Responsibilities
What does the average day look like? Your core duties will include (but are not limited to):
- Strategic delivery and management within a category:
Understanding MPS commercial strategy and feeding into planning based on commercial approaches that deliver requirements that are in line with business needs, category strategies and market trends
Feeding into the development of category strategies and delivery of sourcing requirement within Commercial Services, as part of the team supporting business as usual and project activities
Understanding demand by forecasting and planning requirements with internal stakeholders and suppliers
Developing and maintaining category plans for key spend areas
- Understands relevant sourcing options and analysis, and delivers positive outcomes through the procurement process:
Leading on end-to-end strategic sourcing activities for MPS and serving as a subject matter expert
Working with key stakeholders to develop a clear and agreed view of business requirements, and supporting business units in articulating their commercial requirements
Advising and providing professional guidance throughout the sourcing process, considering and evaluating a range of sourcing models
Leading development of commercial input into business cases, demonstrating a project's benefits, value for money and risk
Influencing and shaping future procurement policy and standards across MPS
Identifying opportunities to develop collaborative partnerships with suppliers
Provides a procurement service to the MPS which delivers demonstrable value for money and compliant goods and services contracts as part of a team of procurement professionals on larger procurement activities, including driving productivity opportunities with existing supply base to deliver further savings
Responsible for negotiation with 3rd parties where necessary, and has knowledge and experience relating to commercial negotiation techniques
Understanding and being accountable for sourcing compliance and frameworks
- Ensuring effective support for Commercial Contract and Supplier Management within the category:
Actively contributing to the management of the supply chain portfolio, including the development and implementation of supply chain and supplier relationship strategies
Acting as commercial lead, managing one or more contracts, ensuring effective stakeholder management, governance, escalation, risk management, issues resolution, financial management, change control and compliance
Developing and maintaining positive commercial relationships with the supply chain to maintain and enhance performance, improve service delivery and create additional value
Assist with the setting of commercial KPIs covering supplier performance, spend, contract compliance, VFM, risks and opportunities and gather it for reporting at governance level
Ensure the control and delivery of all spend through compliant contracts and make available through catalogues (or as otherwise appropriate) online
Help drive innovation in contracts to demonstrate continuous improvement. Continually analyse contracts in order to develop and drive value adding initiatives
On an ongoing basis, track operation demand and patterns and introduce demand management mechanisms where applicable
Work with, and support, commercial contract managers to ensure clarity, resilience and consistency across the team and wider commercial family
Analysing and assessing supplier risk, understanding impact on contingency and business continuity, driving value for money whilst protecting MPS risk position
Tracking and owning risks relating to specific contracts, taking steps to mitigate commercial risks
Seeking out and integrating with key suppliers, developing relationships at all levels to promote commercial strategies across MPS
- Building and maintaining key relationships across the MPS and with important external stakeholders:
Developing effective working relationships with supplier organisations to establish appropriate governance and relationship arrangements, ensuring the effective management of clarifications and change requests
Provision of commercial advice to stakeholders on all aspects of commercial
Engaging, where required, with the relevant senior business lead, ensuring that business requirements are supported by category strategies
Internal stakeholder will include MPS colleagues who are users and buyers of the goods and services within the category, and relevant business units; MPS colleagues within Corporate Services (e.g. Finance, Legal); and Police Staff and Police Officer colleagues
External stakeholders will include MOPAC officers; Partner Agencies staff as required; and appropriate level supplier relationships
- Enabling and developing the MPS:
Championing of procurement best practice and working with others to create a proactive and intelligent function
Contributing to the maintenance and updating of systems throughout the procurement lifecycle
Managing catalogues and commercial content, and may be responsible for owning key aspects of this
Working with key stakeholders to promote the use of catalogues
Playing a role in building capability of new starters and those on development programmes (e.g. students)
Mentoring and providing guidance to junior members of the team
Working within a secure environment upon sensitive projects as required
How to apply
Click the apply now button below and start your career at the Met. Applications will be via a detailed online application form.
Completed applications must be submitted by 23:55 on 21st March 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 2 weeks after the closing date.
Following application review, successful candidates will be invited to interview. Interview dates will commence 2 weeks after hiring manager review.