Training Manager - Technology CSC - Counter Terrorism Policing HQ
Job Title: Training Manager - Technology CSC - Counter Terrorism Policing HQ
Salary: The starting salary is £60,893, which includes allowances totalling £2,928.
The salary is broken down as £57,965 basic salary, which will increase annually until you reach the top of the scale £63,230. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Location: Birmingham
Are you an IT professional with training expertise? Join us as a Training Manager and deliver bespoke training across a range of technologies that are unique to Counter Terrorism Policing (CTP).
As our Training Manager, your task will be to manage training for over 70 first- and second-line staff in our Customer Service Centre (CSC). Working independently or in collaboration with technical experts, you’ll develop bespoke technical training in line with the changing needs and the growth of national services.
It’s a chance to manage a Birmingham-based training team and also oversee the overall learning and development requirements of CSC colleagues. Working in a highly inclusive culture, you’ll draw on your excellent leadership and management skills to inspire our people.
You’ll have a current, valid, recognised teaching or training qualification (such as a Level 4 Certificate in Education and Training or Level 5 Diploma in Education and Training). It’s important that you can deliver technical and/or non-technical training courses and programmes, both in person and remotely.
We’ll also expect you to work on multiple projects and deliver blended and inclusive learning to various end-user groups. So, you’ll need impressive facilitation, training delivery and presentation skills, as well as the ability to flex with shifting priorities.
In addition to a training skillset, you’ll need strong communication skills. It’s crucial that you can manage people and work with your team to meet all deadlines.
Please note that this role is subject to security vetting.
In return for your skills and dedication, you can expect a competitive salary, a Civil Service pension, excellent career development and one of the most rewarding roles around.
Job Summary
The Training Manager role will report to and work closely with the CTPHQ Technology Pillar Training Lead (Band B). This role will be responsible for leading and managing technical (second line) and service support (first line) training for 70+ staff in the CTP Customer Service Centre (CSC).
Responsible for developing and delivering (independently and/or in collaboration with technical subject matter experts or external training providers) bespoke technical training over a range of technologies for CTP projects that are unique to the organization, in order to manage growth of National services supported in line with the National CT priorities. This role will manage a Birmingham based training team and also oversee the overall learning and development requirements of CSC colleagues.
This post requires access to the most sensitive intelligence on a regular basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post, with a willingness to undergo Developed Vetting (DV) once in post, if required.
Key Tasks
The post holder will be required to do the following:
- Line Management of a West Midlands based/hybrid training team.
- Lead and manage training for training for 70+ staff in the CTP Customer Service Centre (CSC).
- Lead training needs analyses, skills gap analyses, and produce training delivery strategies, training evaluations documentation and lessons learned conclusions with stakeholders across CTP and third parties.
- Deliver training in person, or collaborate with technical subject matter experts/external training providers to meet training requirements.
- Oversee maintenance of CSC Training Team created collaterals.
- Adhere to strict governance and compliance. This involves governance and compliance in the learning and development arena as well as the CT/DE arena.
- Display continual commitment to their personal learning and development and that of their team. Keep up to date with current and emerging technologies across the technology sphere.
- Advise the Technology Pillar Training Lead on any updates and amendments to the Learning Pathway in respect to technical courses.
- Shared responsibility with other training team colleagues to keep Technology Pillar training records and skills matrix up to date and identify and submit bi-annual and ad-hoc external training requirements for the department.
- Maintain excellent communications and working relationships with departmental, regional and national stakeholders within CTPHQ.
- Represent the CTPHQ Technology Pillar Training Team on behalf of the Technology Pillar Training Lead when required.
- Refine and enhance the existing Training Team Strategy and Engagement process as the role develops and matures.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Completed applications must be submitted by 23:55 on 28th of February 2025.
Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence End of February 2025.
Following application review, successful candidates will be invited to interview. Interview dates will commence March 2025.