Disclosures Agent

Are you a logical thinker with excellent attention to detail? This is an outstanding career opportunity to make a real impact within North Wales Police, where you’ll provide a crucial service in the protection of vulnerable people. You’ll be working alongside a substantial team of experts and will receive fully structured training and continued support to ensure you thrive within the role.

With attention to detail being of the utmost importance, you’ll be processing and divulging disclosure checks on behalf of the Disclosures and Barring Service (DBS) and outside agencies, into the criminal background of applicants for roles which involve the applicant having substantial access to children and vulnerable adults. You’ll be supported to lean on your integrity, by using your own judgement when making decisions, which over time will enable you to manage your own workload with confidence and progress within your own abilities.

Please be advised that for the first month you will be based in the office. We will then assess how you are getting on, but normally after this, the role will become Hybrid.

This is a unique role which offers excellent career progression opportunities as you grow in the role, so be sure not to miss out and read on to uncover the full details…

Here are some of the accountabilities of the Disclosure Agent role:

Process incoming application forms, ensuring they have been completed thoroughly and accurately, liaising with other Police Forces where appropriate and returning incomplete and inaccurate forms.
Utilising the Police National Computer (PNC) alongside an array of other systems, to ascertain if the subject has any recorded convictions or non-conviction information held by North Wales Police. Whilst updating all systems with current and additional information from application forms such as additional names used and current address.
To verify details obtained against the subject, quality checking for any inaccuracies and obtaining further information when required.
To confirm outcomes using the national Quality Assurance Framework to assess relevancy and produce reports discarding information for non-disclosure and documenting the rationale supporting the decision.
To collate and analyse all information, submitting enquiries to the Supervisor where further investigation is needed, and those with non-conviction information where guidance is required as to how to proceed.

What will I need to be considered for this Disclosure Agent role?

NVQ 3 level qualification and/or relevant Administration experience.
Proven work experience in the collation, analysis and evaluation of information.
The use of Information Technology to an intermediate level, which includes a working knowledge of Microsoft Office.
The ability to prioritise and organise work and respond positively under pressure.
Proven communication skills, both written and oral, together with the ability to work well in a team environment and on their own initiative.
Use of professionalism in terms of confidentiality and access to sensitive information.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.