People Services Administrator


Posted on 20th Feb 2025

People Services Administrator

About the People Services Administrator role

An exciting opportunity has arisen for the appointment of an administrator to join our People Services team.

Interviews will be held week commencing 10th March.

The role of HR Administrator is a varied and interesting role in which you will provide a range of administrative support functions to key People and Organisational Development (POD) functions and various departments within North Wales Police, including the maintaining of HR systems and documentation, the production of reports, and the servicing of meetings and projects. As a point of contact for queries you will provide first line support and advice to our people in line with our policies and procedures, escalating issues to appropriate people across POD so that they are resolved efficiently and effectively. 

You will work as part of a professional, skilled team providing crucial administrative support. You will be encouraged to contribute your ideas and views as part of the continuous improvement and development of our people processes and services we deliver.

The successful applicant will be able to work on their own initiative and deliver a professional service delivered with pace and precision.

So, if you are highly organised with an ability to prioritise your workload to deliver excellent customer service with a ‘can-do’ attitude then this could be the job for you. 

What will I need to be considered for the role?

  • CIPD Level 3 Certificate in Human Resource Practice or be able to evidence an equivalent level of qualification and/or relevant amount of experience.
  • Possess and be able to evidence excellent communication and customer service skills.
  • Experience of dealing with people at all levels, internally and externally.
  • Computer literate to include experience of using Microsoft Office to a competent level. Able to demonstrate experience of using relevant IT systems and software for recording and retrieving information.
  • Previous experience of providing general administrative support within an organisation to include administration support in meetings.
  • Be able to work as part of a team or independently using own initiative.
  • Excellent organisational skills with the ability to multi-task, prioritise workload and meet deadlines, responding positively under pressure.
  • Evidence of the ability to pay close attention to detail.

Please familiarise yourself with the Post Profile and the Recruitment Guide before you apply as this has information to help you with your application.

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