Vacancy Information

Division / Department - People Services
Grade - Grade 9
Status - Part Time
Contract Type - Permanent
Salary Grade Range - £29,649 - £32,247
Working Hours - 20.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Sussex Police Headquarters, Lewes

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

An exciting opportunity has arisen at Sussex Police Charitable Trust for an experienced Trust Adviser to work within our small, dedicated and friendly team supporting members in times of need, hardship and distress.

The post is for 20 hours per week, ideally Mondays to Thursdays, although there is some flexibility with days. The role is based at Sussex Police Headquarters but there is flexibility to work from elsewhere, with at least one day per week in the office.

This is a great opportunity for anyone with an advice and guidance background who would like to work for a charity in a frontline role supporting the Sussex Police family at times of need, hardship and distress. NVQ Level 3 in advice and guidance is desirable, although support to achieve this qualification is likely to be available.

We are looking for interest from people who can bring their energy, empathy, and organisation and problem-solving skills to the role, and who meet with our values of ‘compassionate, fair, inclusive and professional’.

Sussex Police Charitable Trust is an independent charity providing confidential welfare support, guidance and signposting to its members (serving and retired officers and staff of Sussex Police) who are experiencing need, hardship or distress. The Trust also provides grants and interest-free loans, as well as recuperative breaks in the Trust’s property in Dorset. You will be employed by Sussex Police when working for the Trust.

The role will involve promoting the Trust to groups across East Sussex, West Sussex, and Brighton and Hove, and occasionally meeting members at their home or place of work. Therefore, it is essential that you have a full driving licence.

Skills & Experience

1. Experience in an advice and guidance role (financial, welfare benefits, health and/or legal).
2. Excellent interpersonal skills to deal sensitively and effectively with a wide range of members who may be exhibiting vulnerability, distress or anxiety.
3. A commitment to continuous professional development.
4. Well-developed listening skills appropriate to facilitating members explaining their issues.
5. Excellent problem-solving skills with the ability to research and effectively communicate potential solutions to clients.
6. Ability to be non-judgemental of lifestyles and behaviours.
7. Well-organised and able to provide a timely service, prioritise workload and deal with competing demands.
8. Ability to work cooperatively and constructively as part of a small team.
9. Confidence in public speaking and presentation skills.
10. Ability to work on own initiative.
11. Ability to use IT systems in the provision of advice, record keeping and document production.
12. Ability to travel within Sussex, to Sussex Police locations as well as members’ homes, and a full driving licence.

Why Work With Us?

We are invested in supporting people to balance their life with work and we encourage flexible working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you can give the best service.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support

Please use the following links for more information on the benefits of working with Sussex Police

Further Information

If you would like to find out more about the role, please email our Charity Manager, Karen Barford, on karen.barford@sussex.police.uk or call 07855 000133. 

To speak to a member of the Trust's team, please call 01273 404535 ext 540703, or email spct@sussex.police.uk

Diversity Statement

We are only as good as our people.  It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Please use the following links to find out more on Equality, Diversity and Inclusion at Surrey Police and Sussex Police

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly.  You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes.  Any redeployees who are identified will be given preference.  This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.

Attachments

• SPCT Undefined Adviser - Job Description 2025.docx