Insight Interviewer

Main purpose of role:

To support Nottinghamshire Police by engaging with members of the public who have had contact with the force, in order to provide data for performance indicators and management information, to meet local and national standards. This will help shape the way we deliver the service in the future.

Key skills and experience required:

You will be experienced in customer care or telephone surveys and have the ability to use initiative in managing a workload. Effective verbal communication skills while accurately recording data are essential. The ability to engage with victims of crimes (such as domestic abuse, hate crime, violent crime) over the telephone in a sensitive and professional manner is crucial to the role. Please also refer to the Person Specification.

Supporting information on application forms has a maximum of 2000 words. Please ensure this is provided in the supporting evidence section of the electronic application form. CV’s will also not be accepted.

For further information about the role please contact Bindy Kaur: bindy.kaur@nottinghamshire.pnn.police.uk

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level – Recruitment– you must have resided in the UK for at least the last 3 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.