Service Desk Analyst (1st Line) DDaT


Posted on 5th Jul 2024

Service Desk Analyst (1st Line) DDaT

Service Desk Analyst DDaT 1 Full-Time role (37 hours/week) and 1 Part-time role (29 Hours/week)

Grade E - £26,937 - Annual increments will be awarded until reaching the top of the grade scale. For the Part-Time role the salary will be pro-rata

The newly formed Digital, Data and Technology (DDaT) Team are responsible for transforming and supporting all of the force's digital technology needs.

If you’ve got an IT background that involves strong interpersonal skills and a keen attention to detail while delivering excellent customer service, we’re looking for a Service Desk Analyst to join our restructured in-house IT team within Staffordshire Police.

Digital, Data and Technology (DDaT) are the forefront of technological change across our IT estate, so we need a motivated and enthusiastic analyst who can work well as part of a team or as an individual and is keen to join a team focused on the future and be part of our journey in delivering critical IT systems to front line policing and staff members.

Please upload your CV.

Closing date is Monday 2nd December - 12 Midday

Benefits of working for Staffordshire Police: 

  • Flexi time – flexible working 
  • Pension Scheme - one of the best pension schemes in the country with guaranteed pension payable” for more information visit the LGPS website: Staffordshire Pension Fund - Home (staffspf.org.uk)
  • Annual Leave Entitlement - starting at 26 days plus bank holidays 
  • Fostering friendly policy
  • Family friendly policies – maternity, paternity, parental leave, adoption
  • Occupational Health
  • On site Gyms
  • Staff associations
  • Reward and Recognition
  • Blue light Card – not solely for Staffs police
  • Staff restaurant at HQ
  • Free parking 

As ‘One Force’ across Staffordshire, we know that Diversity and Inclusion help us improve our decision making, encourage creativity and embrace innovation so all our people can thrive.

Our vacancies are open to everyone and all appointments are made based on merit and achievements. We encourage applications from candidates from Black, Asian, and minority ethnic backgrounds, gender, people who have a disability, those who are neurodiverse and persons of the LGBTQ+ community.

We use positive action to encourage potential candidates from underrepresented groups through targeted step-In support and advice sessions.  If you have the skills, experience and values, that here in Staffordshire Police Force we pride ourselves on, then we would welcome you to apply.

For more information on Positive Action please email the team on positive.action@staffordshire.police.uk  

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