Enquiry Desk Officer - part time
To act as the first point of contact to the public and other service users at designated Force Front Offices, providing the public with advice and guidance, ensuring reported incidents are risk assessed and graded appropriately. You will aim to satisfactorily resolve all enquiries at the earliest opportunity wherever possible. Working in conjunction with the wider Force Control Room, you will provide a consistent high quality service in line with the Forces current vision and strategic priorities.
This position is for 15-22.5 hours a week on a 3 week rotating shift pattern. Hours per week will be agreed with candidate.
1 Saturday per 3 weeks you will be expected to work.
Main base will be at Campbell Square Police Station, however there may be requirement to work at another site to cover a leave or absence. Although driving license is not mandatory, you will need to be able to travel to other sites of work as required.
The shift pattern attached to this advert is an example to give you an idea of what the working week could look like, shift pattern will be discussed and confirmed with you prior to your start date.