Out of Court Resolutions (OOCR) Case Worker
This is an exciting opportunity to join the Out of Court Resolutions team as a Case Worker, where you will work with offenders who have been identified as suitable to receive a disposal outside of the Court process.
A key part of your role will be to perform suspect needs assessments to identify underlying factors that have contributed to their offending behaviours, and make referrals to help them address those behaviours. This is through early intervention and other appropriate conditions. The Case Workers make up part of a new team who are helping TVP to move to the nationally mandated 2Tier+ framework, preparing for and implementing the use of Diversionary Cautions and Community Cautions alongside Community Resolutions. The aim is to reduce officers’ workloads, reduce reoffending rates and increase victim satisfaction. As we continue to navigate through the implementation of the team, we are being considered experts in our field and provide a much needed service to support colleagues, while creating meaningful outcomes for offenders and victims through the use of Out of Court Resolutions.
The successful candidate will communicate effectively with internal and external stakeholders, at all levels, both verbally and in writing and be confident to contribute to multi-agency meetings. You will take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed members of the public, whilst making good decisions when under pressure. Completion of the relevant training to acquire Designated Powers is required along with being ICT literate in Microsoft Office applications with a willingness to learn new systems as required.
The ability to work effectively as a team member with minimum supervision is essential along with working on your own initiative whilst prioritising and organising your workload. Negotiation and influencing skills are required with the resilience and ability to adapt your communication style appropriately. You will have a willingness to learn relevant guidance and procedures together with a full UK driving licence to enable travel around the Force to different locations.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 22894. We will endeavour to respond to your query as quickly as possible.
Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.
The closing date for enquiries and receipt of completed applications is Sunday 12th October 2025.
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