PCSO (Police Community Support Officer) - London

Join us at British Transport Police (BTP) as we recruit PCSOs (Police Community Support Officers) to make a difference in our communities!

Can you work in London?

We are recruiting for PCSO's within Inner London (locations across the network including Stratford, Kings Cross, Liverpool Street, Waterloo, Euston, and many others).

Is this the role for you?

BTP is seeking PCSOs to join our team, protecting and serving the railway environment and its community to minimise disruption, crime, and fear of crime. This role is crucial to our mission.

Like Home Office PCSOs, BTP PCSOs focus on enforcing BTP Byelaws within the railway environment, offering diverse responsibilities where no two days are the same. Responsibilities include conducting visible patrols at stations, victim care, security threat management, minor crime investigations, community relationship-building, and supporting PCs. Unlike Home Office police forces, our PCSOs are trained and equipped with handcuffs.

Ideal candidates should demonstrate resilience, excellent customer service skills, and a passion for community engagement and partnership-building. PCSOs should be prepared to work shifts, including weekends and bank holidays.

Superintendent David Rams said: "Our Police Community Support officers are an integral part of our British Transport Police family. They carry out vital work across the railway network to keep passengers and staff safe. We care deeply about our Police Community Support officers who deliver an exceptional service to our communities across England and Wales."

In return for your commitment, you will receive:

Competitive salary: £26,098.99 + £3,033.56 London allowance + 15% shift allowance = £33,047.39

A minimum of 15% shift allowance will be received upon completion of 8 weeks training. Shift allowance can be up to 20% but will default to 15% in the first instance. This will increase year on year, until you reach top spine point - £33,605.31 (inclusive of allowances).

Benefits including 28 rising to 30 days holiday, travel benefits, and access to internal progression opportunities.
Continuous learning and development opportunities supported by our in-house talent & development teams. Including internal progression to become a Police Officer.

Are you eligible?

You will be ineligible to apply if:

You have been unsuccessful following a BTP PCSO interview in the last 6 months.
You have been unsuccessful following BTP vetting checks within the last 12 months.
You have ever received a custodial sentence (other cautions, convictions and involvement with the police must be declared but are not necessarily a bar to employment).
You have previously been dismissed from another force.
You have been declared bankrupt, have a CCJ or an un-managed IVA.
You have tattoos that are deemed offensive; tattoos on face and neck will be considered on a case-by-case basis.
You do not have permanent right to live and work in the UK.

The Pension:

BTP GPP Police Staff Pension Scheme is administered by Royal London. It’s a defined contribution scheme, offering employees the flexibility to vary their pension contributions from 4.4% to 12% of their salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk

Please note if you are an existing member of Police Staff in the RPS your pension will not be affected.

Benefit from Positive Action?

At BTP, diversity is integral to our mission as guardians of the railway. We value inclusion and believe it enhances decision-making, fosters creativity, and drives innovation. Our vacancies are open to everyone, and appointments are solely based on merit. To promote diversity, we encourage applications from individuals from underrepresented groups, including Black, Asian, and minority ethnic backgrounds, women, people with disabilities, neurodiverse individuals, and LGBTQI+ persons. We offer targeted workshops and advice sessions to support potential candidates from these backgrounds. If you share our values and have the skills and experience, we welcome you to apply and join our diverse team. For more information on Positive Action please click here or email the team at PART-Recruitment@btp.police.uk

Want to apply?

Apply now! The closing date for applications is 2300 hours on Tuesday 30th April 2024. For further information on eligibility criteria and application process, please refer to the attached recruitment pack. We look forward to welcoming you to our team!

Join us today and contribute to keeping our community safe on every journey.

Any questions?

if you want to ask us any awkward or ‘obvious’ questions, if you are unsure whether your personal circumstances are suitable for a career as a PCSO but don’t know how to talk to us about it OR have any questions about the application process, please email our friendly and helpful team where we will be happy to help: RecruitmentTeam@btp.police.uk. If your question is related to equality or diversity then you can also contact our Equality, Diversity and Inclusion team directly at: PART-Recruitment@btp.police.uk To reassure you, anything you ask us will be in the strictest confidence and will not form part of your application.