Operations Manager - Biology
You will be responsible for the leadership, direction and overall coordination of your area within the national Biology function. This will include delivering effective service to partners and customers in line with contractual and service level agreements.
You will be responsible for ensuring that all work within your areas meets the required quality standards, delivers against the Forensic Services annual plan alongside identifying new opportunities for Forensic Services.
You will anticipate and identify new and emerging customer requirements and develop appropriate solutions to ensure effective service delivery including a focus on the delivery of the long term strategic plan for Forensic Services. You will look for new and novel ways of working that will support delivery of the strategic objectives. This will require strong communication skills, good planning and change management skills and the ability to work proactively in a fast paced environment.