Temporary National Database Enquiry Unit Operator
You will interrogate a wide range of databases on behalf of operational officers, who are conducting live, dynamic street checks, and deliver the relevant information to officers over the radio. You will support officers via specialist searches of the Criminal History System and the Police National Computer. Previous experience of these systems would be desirable.
You will be educated to SQA Higher Grade level or equivalent, plus experience in the provision of customer advice over the telephone or where no formal qualifications exist significant relevant experience in the provision of customer advice over the telephone, preferably within a reactive environment.