PS/348/BCH Witness Care Officer
Opportunity have arisen to work within the collaborated BCH Administration of Justice Team as a Witness Care Officer.
The role holder will be responsible for the effective provision of efficient Witness Care support to victims and witnesses in cases prosecuted through the Criminal Justice System. This work is vital to ensure that offenders are effectively brought to justice.
You will provide a broad range of administrative support to facilitate and coordinate the attendance of witnesses at Court where they are required to give evidence, acting as a single point of contact to provide hearing updates to victims and witnesses, within prescribed timelines and in accordance with the Victims' Code of Practice and the Witness Charter. You will process incoming queries and information from a variety of different sources, in an expedient manner, providing professional advice in relation to Witness Care processes where appropriate.
The successful candidate will be able to demonstrate proven customer service skills.
For further information or an informal discussion please contact the Head of Criminal Justice, Carole Ward on 01707 806502.
For the purposes of the application you will be expected to provide evidence against the four personal qualities below and the entry requirements:
• We are emotionally aware
• We take ownership
• We are collaborative
• We deliver, support and inspire
There is a word count limit of 500 words per section.
Please note, if you are shortlisted for interview you will be expected to provide evidence against all personal qualities and the entry requirements stipulated in the role profile.
Please note that this advert will be live to redeployees across BCH throughout recruitment. Any redeployee that applies will only need to evidence against the minimum entry requirements of the role profile. They will take priority over other candidates at any point during the recruitment process up until a final offer is produced and you will be notified if this happens.