Support Assistant, UK International Crime Bureau- IP1119401NS
Role Title & Reference Number: Support Assistant, UKICB - IP1119401NS
Closing Date: Midday (12:00) Monday 1st October 2018
Would you like the opportunity to contribute to the fight against serious and organised crime?
About the Team
The UK International Crime Bureau (UKICB) is the focal point for all International enquiries in and out of the UK via the channels of INTERPOL, Europol and SIRENE.
Every day in UKICB is different, as you are responsible for facilitating and developing intelligence in relation to a variety of criminal activity; linking to National Crime Agency (NCA) priorities and threat areas.
UKICB processes all incoming and outgoing requests for extradition, and serves as the UK Central Authority for the European Arrest Warrant. Teams within UKICB focus on locating fugitives in the UK and abroad and work closely with the NCA and operational law enforcement in the UK.
You will be working in a dynamic environment prioritising and managing expectations of both UK and International partners, while delivering a quality service to meet customer needs. You will require a flexible approach, adapting to fluctuating demands and priorities which could range from simple intelligence checks to complex crimes in action.
You will be responsible for:
Working in a testing environment, handling Interpol and SIRENE (Supplementary Information Request at the National Entries) enquiries..
You would be required to be:
self-motivated, have good IT skills and have the ability to adapt to meet changes in the business needs.
The UKICB operates from 07.00 until 18.00 and your daily hours of duty will be within that range depending on the requirements of the business.
The salary for this position is £19,046. Where existing Civil Servants apply on transfer to the NCA at the equivalent grade, pay principles on Civil Service transfers will apply. All other salary offers will be made at the advertised amount.
This role is open to Civil Servants on lateral & promotion basis.
About the NCA
Serious and organised crime is one of the gravest threats to the UK's national security. The National Crime Agency sits at the heart of the law enforcement response, protecting the public by disrupting and bringing to justice those serious and organised criminals who pose the highest risk to the UK.
We identify and disrupt serious and organised crime by investigating and securing the prosecution of those responsible. We also lead, support and coordinate work across law enforcement, locally, regionally and nationally to reduce the impact of serious and organised crime on the UK’s communities and deter people from becoming involved in such activity.
NCA officers work at the forefront of law enforcement, building the best possible intelligence picture of all serious and organised crime threats; relentlessly pursuing the most serious and dangerous offenders; and developing and delivering specialist capabilities on behalf of law enforcement and other partners.
There's no such thing as a typical NCA officer. We come from different backgrounds and cultures, speak many language and have diverse skills and experiences. What we have in common is dedication and a commitment to protecting the public from serious and organised crime.
Are you ready to join the team?
All officers in the NCA are members of the UK Civil Service. You will be eligible for:
Civil Service pension scheme
26 days annual leave rising to 31 on completion of 5 years continuous service
Training and development opportunities
Childcare voucher scheme
We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.
We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).
As part of the application process candidates are required to provide evidence against the following Criteria as well as any essential/desirable qualifications & skills.
1. Leading and Communicating
2. Collaborating and Partnering
3. Making effective decisions
1. Proficient in the use of Microsoft Office Applications
Ability to process large volumes of data
Please carefully read all the information on this advert and the attached documents.
Candidates must complete the attached two forms to be considered for this vacancy:
• External Application Form
• Equality & Diversity Form
Please return both documents to UKICBRecruitment@nca.x.gsi.gov.uk mailbox no later than 12.00hrs Midday on Monday 1st October 2018
The Application Form, Guidance Notes, Role Profile and Personal Qualities Framework (PQF) should be attached. If they are not or you cannot download them please email firstname.lastname@example.org for an application pack
To ensure that your application / emails regarding this vacancy are actioned please ensure that the title of the email contains the vacancy reference number IP1119401NS.
Should an application arrive after the stated deadline it will not be included in the recruitment process, regardless of the reason.
Should you be successful at short listing but cannot attend on the date/time allocated to yourself for an interview date The Recruitment Team cannot guarantee an alternative date.
If a large number of applications are received long-listing will be conducted on ‘Leading and Communicating’.
Candidates who are not initially posted as a result of this recruitment process will be placed onto a reserve list to be considered for potential vacancies over a 12 month period in merit order.
If you wish to make a complaint in relation to any stage of the recruitment and selection process please email email@example.com. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further.
To be considered, you will need to successfully complete SC clearance before commencing the role and for specified roles DV clearance within the first 12 months as part of your probation period.
You will also be required to undertake a mandatory pre-employment substance misuse test and achieve a satisfactory result.
DRIVING DIVERSITY FORWARD:
The NCA is an inclusive employer committed to developing a workforce which reflects the society we protect. We value difference, and recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commission Recruitment Principles. More information can be found on http://civilservicecommission.independent.go.uk/
If you would like the application form in a different format, please contact the Recruitment Team via email to:- firstname.lastname@example.org