Posted on 19th Nov 2023


Mitie Care & Custody are currently recruiting for Use of Force Instructors. The objective of the role is to ensure new and existing colleagues are appropriately trained to fulfil their role and developed to their full potential. To deliver Use of Force training to new staff and refresher training to existing staff.

The role will be based near Bedford for 9 months but after this will be based in Manston with travel to Heathrow and Gatwick.

Use of Force training will be HOMES (Home Office Manual for Escorting Safely), C&R (Control and Restraint) and MMPR (Managing and Minimising Physical Restraint) training programmes may also be delivered.

You will be an active member of the Training Team role modelling Mitie values; You Are Mitie principles and Professional standards challenging behaviour that is not aligned.

You will work alongside NTRG (National Tactical Support Group) in the delivery of Use of Force training packages to cohorts of new and experienced Care & Custody colleagues, using a variety of techniques to suit different learning styles, neurodiversity needs and individual special requirements. v You will report to the Training Manager (UOF), whilst supporting the Regional Training Manager in actively promoting training across Care & Custody, contributing to the goal of supporting all staff to reach their full potential.

Salary is £34,000, working 40 hours p/w, Monday to Friday. For the role, you must have a good level of physical fitness and resilience to deliver physical Use of Force training.

You will be required to have a minimum 2 years' experience in a people facing role. (This is to support delivery of communication and de-escalation aspects of Use of Force training.) A Minimum 1 years' experience in a fast paced ever changing environment working autonomously and remotely within a wider team.

Relevant and industry recognised accreditations and qualifications eg Education and training qualification level 3 or equivalent and/or previous coaching & teaching experience are desirable

Previous Use of Force, First Aid or Health & Safety instructor training is desirable but not essential.

You must be willing to travel and stay overnight as required.

Please see Job Description for the Care + Custody competencies and MITIE values and behaviours that are important for this role and full details regarding the position.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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