Trainee Contact Management Centre Officer - Milton Keynes (999/101 Call Handler)
As a Police Call Handler you will perform one of the most demanding roles in the modern police force and one which is key to inspiring satisfaction and confidence in the community, you must be able to work and make decisions under pressure, displaying high levels of emotional resilience to be able to deal with real time emergency situations. We ask our teams to assess priority and severity of incidents, whilst always doing their best to reassure the caller that we'll get them the appropriate support or assistance as quickly as possible.
Please visit https://tvpcareers.co.uk/roles/contact-management-999-101-call-handler/ as it provides important information on the role such as shift information, requirements of the role, alongside what we can offer you.
You do not need previous experience; instead, we're looking for common sense, attention to detail, good communication skills, high levels of resilience and a calm head under pressure. Above all, you'll have the drive and determination to make a difference to the communities we serve.
To apply for this post please attach a CV.
You will receive structured on and off the job training through our comprehensive apprenticeship programme:
On successful completion of the programme, you will be confirmed in post and receive a nationally recognised Level 3 Certificate in Emergency Service Contact Handling.
The closing date for enquiries and receipt of completed applications is 5th May 2024 at 23:55 (Subject to change)
Please be aware that we will be advertising on a rolling recruitment basis and should you be successful you will be placed into a recruitment pool. Once vetting and medical clearances have been received you will be placed into the next available intake.
We believe in investing in all of our people and run tailored Positive Action Initiatives to support our colleagues from underrepresented backgrounds in their personal and professional development, ensuring everyone has a level playing field to succeed, progress and feel fulfilled in their careers.
https://tvpcareers.co.uk/valuing-difference/
#LI-Onsite (for on site working)